Privacy policy

IRON VAULT INDUSTRIES PRIVACY POLICY

Effective Date: March 1, 2026

1. OVERVIEW

Iron Vault Industries respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Iron Vault Industries collects, uses, stores, discloses, and otherwise processes personal information when you:

  • Visit or use our website.

  • Browse or search for products.

  • Create or use a customer account.

  • Place or attempt to place an order.

  • Make a payment.

  • Request shipping, delivery, a return, or a refund.

  • Contact customer service.

  • Subscribe to marketing communications.

  • Submit a review, photograph, document, or other content.

  • Otherwise interact with Iron Vault Industries.

Our website and online store, together with the products, features, content, tools, customer accounts, checkout functions, and related services we provide, are referred to collectively as the “Services.”

The terms “Iron Vault Industries,” “we,” “us,” and “our” refer to Iron Vault Industries.

The terms “customer,” “consumer,” “visitor,” “you,” and “your” refer to the person using the Services or the person whose personal information we process.

Iron Vault Industries uses Shopify to host and operate its online store. Shopify and other service providers may collect and process personal information when you access or use the Services.

This Privacy Policy should be read together with our:

  • Terms of Service.

  • Refund Policy.

  • Shipping Policy.

  • Hazmat Policy.

  • Core Charge Policy.

  • Cookie or consent notices displayed on the website.

If this Privacy Policy conflicts with our Terms of Service concerning the collection, use, or disclosure of personal information, this Privacy Policy controls for those privacy matters.

By using the Services, you acknowledge that you have reviewed this Privacy Policy.

2. CONTACT INFORMATION

Questions about this Privacy Policy or requests concerning your personal information may be submitted to:

Iron Vault Industries
300 SW 143rd St
Newberry, Florida 32669
United States

Email: support@ironvaultindustries.com

Use the subject line:

Privacy Request

Our Newberry address is a business mailing, shipping, and receiving address. It is not a public retail storefront.

3. OUR ROLE AND SHOPIFY’S ROLE

Iron Vault Industries generally acts as the business or data controller responsible for determining why and how personal information is processed in connection with our store, orders, customer service, and business operations.

Our Services are hosted and powered by Shopify.

Shopify collects and processes personal information about your access to and use of the Services to:

  • Host and operate the online store.

  • Provide checkout and customer-account functionality.

  • Process or facilitate payments.

  • Support fraud prevention.

  • Provide analytics.

  • Improve Shopify’s services.

  • Provide personalization, advertising, and other enhanced services where enabled.

  • Comply with legal and regulatory obligations.

In some situations, Shopify processes information on our behalf. In other situations, Shopify may independently determine how certain information is processed and may act as a separate controller or business under applicable privacy law.

You may learn more about Shopify’s privacy practices and available privacy controls through the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

4. WHAT PERSONAL INFORMATION MEANS

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Personal information may also be called “personal data” under certain laws.

Personal information does not ordinarily include:

  • Information that has been lawfully made publicly available.

  • Anonymous information that cannot reasonably identify an individual.

  • Aggregated information that cannot reasonably be linked to an individual.

  • Properly deidentified information maintained in deidentified form.

The personal information we process depends on how you interact with us, the products and features you use, the information you choose to provide, and the laws applicable where you live.

5. CATEGORIES OF PERSONAL INFORMATION WE MAY COLLECT

A. Contact and Identification Information

We may collect:

  • First and last name.

  • Business or company name.

  • Billing address.

  • Shipping address.

  • Mailing address.

  • Email address.

  • Telephone number.

  • Account or customer number.

  • Order number.

  • Online identifiers.

  • Signature when required for delivery or authorization.

B. Account Information

If you create or use an account, we may process:

  • Username.

  • Email address.

  • Password or authentication credentials.

  • Account preferences.

  • Saved addresses.

  • Saved vehicle or equipment information.

  • Order history.

  • Return history.

  • Communication preferences.

  • Security and login information.

Passwords may be processed through Shopify or another authentication provider and may not be directly visible to Iron Vault Industries.

C. Order and Transaction Information

We may collect:

  • Products viewed.

  • Products searched.

  • Products added to a cart.

  • Products added to a saved list.

  • Products purchased.

  • Product and part numbers.

  • Quantities.

  • Prices.

  • Discounts.

  • Taxes.

  • Shipping selections.

  • Payment status.

  • Order history.

  • Cancellations.

  • Returns.

  • Refunds.

  • Exchanges.

  • Warranty claims.

  • Core returns.

  • Delivery and tracking information.

  • Customs and export information.

  • Customer-service records associated with an order.

D. Payment and Financial Information

Payment information may include:

  • Payment method.

  • Billing name and address.

  • Payment authorization status.

  • Transaction amount.

  • Transaction date.

  • Payment confirmation.

  • Refund information.

  • Limited payment-card details, such as card type, expiration information, or the final digits of the card.

  • Information related to payment disputes or chargebacks.

Full credit-card and debit-card information is generally processed by Shopify, Shopify Payments, PayPal, financial institutions, or other payment processors rather than stored directly by Iron Vault Industries.

Payment providers process information under their own privacy notices and contractual obligations.

E. Vehicle, Equipment, and Fitment Information

When you request product or fitment assistance, we may collect:

  • Vehicle identification number.

  • Equipment serial number.

  • Year, make, and model.

  • Engine.

  • Transmission.

  • Trim or submodel.

  • Production date.

  • Installed options.

  • Original part number.

  • Manufacturer part number.

  • Diagnostic information.

  • Connector information.

  • Measurements.

  • Photographs of vehicles, equipment, components, labels, or damage.

This information is used to assist with product identification, compatibility, customer service, returns, warranties, and fraud prevention.

F. Communications and Customer-Service Information

We may collect information contained in:

  • Emails.

  • Website contact forms.

  • Chat communications.

  • Telephone messages.

  • Return requests.

  • Warranty claims.

  • Product questions.

  • Complaints.

  • Reviews.

  • Dispute correspondence.

  • Photographs.

  • Videos.

  • Invoices.

  • Receipts.

  • Diagnostic records.

  • Shipping documents.

  • Freight-delivery receipts.

  • Police or theft reports voluntarily provided in support of a claim.

Please do not send unnecessary sensitive information, full payment-card numbers, passwords, Social Security numbers, medical records, or government identification unless we specifically request information that is reasonably necessary for a lawful purpose.

G. Device, Browser, and Network Information

When you access the Services, we or our technology providers may automatically collect:

  • Internet Protocol address.

  • Browser type.

  • Browser version.

  • Device type.

  • Operating system.

  • Device identifiers.

  • Language.

  • Time zone.

  • Network connection information.

  • Referring website.

  • Pages viewed.

  • Links selected.

  • Dates and times of visits.

  • Session information.

  • Cookie identifiers.

  • Advertising identifiers.

  • Approximate location inferred from an IP address.

We do not ordinarily collect precise GPS-level location directly through our storefront unless you choose to provide it through a feature that expressly requests location access.

H. Website Usage and Interaction Information

We may collect information about how you interact with the Services, including:

  • Products and categories viewed.

  • Search terms.

  • Page navigation.

  • Cart activity.

  • Checkout activity.

  • Abandoned-cart activity.

  • Advertising interactions.

  • Email interactions.

  • Referral sources.

  • Session duration.

  • Website errors.

  • Customer-account activity.

  • Consent and privacy preferences.

I. Marketing and Advertising Information

We may process:

  • Marketing subscription status.

  • Email engagement.

  • Advertising engagement.

  • Products viewed or purchased.

  • Cart activity.

  • Customer segments.

  • Inferred product interests.

  • Advertising identifiers.

  • Opt-out requests.

  • Cookie and consent preferences.

J. Fraud, Security, and Compliance Information

We may collect or generate:

  • Address-verification results.

  • Payment-risk scores.

  • Suspected fraud indicators.

  • Login records.

  • Device and network signals.

  • Chargeback information.

  • Return-abuse indicators.

  • Delivery confirmation.

  • Carrier records.

  • Account-security events.

  • Information used to verify identity or payment authorization.

We and our providers may use automated tools to flag, hold, review, decline, or cancel potentially fraudulent or unauthorized transactions.

You may contact us if you believe an order was incorrectly restricted by an automated or fraud-prevention process.

K. Information Submitted by Other People

Someone else may provide information about you when they:

  • Send a gift.

  • Place an order for you.

  • Identify you as a recipient.

  • Add you as an authorized pickup or delivery contact.

  • Contact us on behalf of a business or household.

  • Submit information as an authorized privacy agent.

  • Forward communications involving you.

The person providing the information is responsible for having authority to provide it.

L. Inferences

We may derive reasonable inferences from information described above, such as:

  • Likely product interests.

  • Preferred product categories.

  • Likely vehicle or equipment applications.

  • Customer preferences.

  • Fraud or security risk.

  • Marketing engagement.

  • Likelihood of completing a purchase.

6. SENSITIVE PERSONAL INFORMATION

We do not intentionally request or use sensitive personal information for purposes unrelated to providing the Services.

Depending on applicable law, sensitive personal information may include:

  • Social Security or government-identification numbers.

  • Account login credentials.

  • Full payment-card credentials.

  • Precise geolocation.

  • Biometric identifiers.

  • Health information.

  • Racial or ethnic origin.

  • Religious beliefs.

  • Sexual orientation.

  • Citizenship or immigration status.

  • Personal information from a known child.

Payment credentials and account login information may be processed through Shopify, payment providers, or security providers as necessary to complete transactions and protect customer accounts.

Do not provide sensitive personal information unless it is specifically requested and reasonably necessary for the transaction, verification, legal obligation, or claim involved.

We do not use sensitive personal information to infer personal characteristics for unrelated advertising purposes.

7. SOURCES OF PERSONAL INFORMATION

We may obtain personal information from the following sources:

Directly From You

For example, when you:

  • Visit the website.

  • Create an account.

  • Place an order.

  • Complete checkout.

  • Subscribe to communications.

  • Contact customer service.

  • Request a return.

  • Submit a claim.

  • Provide vehicle or fitment information.

  • Submit a review.

  • Exercise a privacy right.

Automatically Through the Services

Information may be collected through:

  • Cookies.

  • Pixels.

  • Tags.

  • Software development kits.

  • Log files.

  • Local storage.

  • Analytics technologies.

  • Advertising technologies.

  • Security and fraud-prevention tools.

From Shopify and Other Service Providers

We may receive information from providers that support:

  • Website hosting.

  • Checkout.

  • Payment processing.

  • Fraud prevention.

  • Shipping.

  • Fulfillment.

  • Returns.

  • Customer support.

  • Marketing.

  • Advertising.

  • Analytics.

  • Cloud storage.

  • Information technology.

  • Website security.

From Carriers and Fulfillment Partners

We may receive:

  • Tracking events.

  • Delivery records.

  • Delivery photographs.

  • Signatures.

  • Address corrections.

  • Damage reports.

  • Loss claims.

  • Freight-delivery information.

  • Customs information.

  • Return-to-sender information.

From Business and Marketing Partners

We may receive information from:

  • Advertising platforms.

  • Analytics providers.

  • Social-media platforms.

  • Affiliate partners.

  • Referral partners.

  • Product-feed platforms.

  • Marketplace integrations.

From Publicly Available and Lawful Sources

We may use publicly available or lawfully obtained information for:

  • Fraud prevention.

  • Address validation.

  • Business verification.

  • Legal compliance.

  • Dispute resolution.

  • Security.

  • Collection of amounts lawfully due.

8. HOW WE USE PERSONAL INFORMATION

A. To Provide and Operate the Services

We use personal information to:

  • Display and sell products.

  • Provide website functionality.

  • Create and manage accounts.

  • Remember customer preferences.

  • Maintain shopping carts.

  • Process orders.

  • Process payments.

  • Provide order confirmations.

  • Arrange shipping and delivery.

  • Provide tracking information.

  • Process cancellations, returns, refunds, exchanges, warranties, and core returns.

  • Communicate about transactions.

  • Provide customer support.

  • Maintain transaction and business records.

B. To Provide Product and Fitment Assistance

We may use vehicle, equipment, part-number, photograph, and diagnostic information to:

  • Identify products.

  • Review compatibility.

  • Respond to product questions.

  • Investigate incorrect-item claims.

  • Process returns and warranty requests.

  • Assist with manufacturer claims.

Fitment assistance remains subject to our Terms of Service and Refund Policy.

C. To Personalize and Improve the Services

We may use personal information to:

  • Remember preferences.

  • Recommend relevant products.

  • Improve website navigation.

  • Understand how customers use the Services.

  • Evaluate website performance.

  • Diagnose technical issues.

  • Improve product listings.

  • Develop new features.

  • Improve customer service.

  • Measure the effectiveness of promotions.

D. To Communicate With You

We may use personal information to send:

  • Order confirmations.

  • Payment notices.

  • Shipping updates.

  • Delivery notices.

  • Backorder updates.

  • Return instructions.

  • Refund notices.

  • Security alerts.

  • Account notices.

  • Responses to questions.

  • Policy or service updates.

  • Other transaction-related communications.

These communications are generally necessary to provide the Services and may continue even when you opt out of promotional marketing.

E. Marketing and Advertising

Subject to applicable law and your privacy choices, we may use personal information to:

  • Send promotional emails.

  • Send promotional text messages when you have expressly enrolled.

  • Display advertisements.

  • Measure advertising performance.

  • Create advertising audiences.

  • Recommend products.

  • Remind you about products left in a cart.

  • Personalize marketing based on browsing or purchase activity.

  • Understand whether advertising led to a visit or purchase.

Where consent is required, we will request consent before using nonessential cookies or similar technologies for advertising.

F. Security and Fraud Prevention

We may use information to:

  • Authenticate accounts.

  • Verify payment authorization.

  • Detect suspicious activity.

  • Prevent unauthorized transactions.

  • Prevent account takeover.

  • Investigate theft.

  • Investigate false delivery claims.

  • Investigate return or chargeback fraud.

  • Protect customers.

  • Protect our business.

  • Secure the Services.

  • Enforce our policies.

G. Legal and Regulatory Purposes

We may process information to:

  • Comply with laws and regulations.

  • Respond to subpoenas, court orders, warrants, and lawful government requests.

  • Comply with tax and accounting obligations.

  • Maintain legally required records.

  • Enforce contracts and policies.

  • Establish, exercise, or defend legal claims.

  • Conduct civil discovery.

  • Investigate disputes.

  • Protect legal rights.

  • Comply with product-safety, export, customs, sanctions, or hazardous-material requirements.

H. Business Administration

We may use personal information for:

  • Accounting.

  • Auditing.

  • Tax reporting.

  • Inventory management.

  • Business planning.

  • Vendor management.

  • Insurance claims.

  • Quality control.

  • Internal reporting.

  • Corporate transactions.

  • Professional advice.

I. With Your Direction or Consent

We may use information for another disclosed purpose when you request, authorize, or consent to that use.

9. COOKIES AND SIMILAR TECHNOLOGIES

We, Shopify, and our service providers may use cookies and similar technologies to operate, secure, analyze, personalize, and advertise the Services.

Cookies are small files stored on your browser or device.

A. Strictly Necessary Cookies

These cookies support essential website functions, such as:

  • Shopping carts.

  • Checkout.

  • Payment processing.

  • Account login.

  • Security.

  • Fraud prevention.

  • Consent preferences.

  • Load balancing.

Disabling necessary cookies may prevent parts of the Services from functioning properly.

B. Functional Cookies

These cookies may remember:

  • Language.

  • Region.

  • Customer preferences.

  • Saved settings.

  • Recently viewed products.

  • Website customizations.

C. Analytics Cookies

These technologies help us understand:

  • Website traffic.

  • Visitor interactions.

  • Product interest.

  • Page performance.

  • Errors.

  • Referral sources.

  • Marketing effectiveness.

D. Advertising Cookies

Subject to applicable law and your choices, advertising technologies may be used to:

  • Personalize advertisements.

  • Measure advertising.

  • Limit repeated advertisements.

  • Create advertising audiences.

  • Understand activity across websites or services.

  • Connect visits with purchases.

E. Managing Cookies

Depending on your location, you may manage nonessential cookies through:

  • Our cookie banner.

  • A privacy-preferences link displayed on our website.

  • Your browser settings.

  • Your device settings.

  • Advertising-platform controls.

  • The Shopify Privacy Portal.

Blocking cookies may affect website functionality.

10. GLOBAL PRIVACY CONTROL AND DO-NOT-TRACK SIGNALS

Where required by applicable law and supported by our privacy configuration, we recognize the Global Privacy Control, or GPC, as a request to opt out of certain data sales, sharing, or targeted advertising for the browser or device transmitting the signal.

When Shopify can associate the browser or device with a Shopify customer account, Shopify may apply the preference more broadly as described in its privacy practices.

Because there is no universally accepted standard for ordinary browser “Do Not Track” signals, we do not respond to Do Not Track signals other than legally recognized opt-out preference signals such as GPC where applicable.

11. TARGETED ADVERTISING, SALE, AND SHARING

Iron Vault Industries does not sell personal information to data brokers in exchange for money.

However, certain uses of advertising, analytics, social-media, and Shopify enhanced services may be considered a “sale,” “sharing,” or processing for “targeted advertising” under some state privacy laws, even when no money is exchanged.

The categories of information potentially involved may include:

  • Contact identifiers.

  • Cookie and device identifiers.

  • Internet or website activity.

  • Approximate location.

  • Advertising interactions.

  • Commercial and purchase information.

  • Inferences about product interests.

The recipients may include:

  • Shopify.

  • Advertising networks.

  • Analytics providers.

  • Social-media platforms.

  • Marketing partners.

Where applicable, you may opt out by using:

  • The Privacy Choices or Do Not Sell or Share My Personal Information link displayed on our website.

  • Our cookie-preference tool.

  • Global Privacy Control.

  • The Shopify Privacy Portal.

  • The contact information in this Privacy Policy.

We do not knowingly sell or share personal information of individuals under 16 years of age for targeted advertising.

12. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy.

A. Shopify

Information is disclosed to Shopify to host, operate, secure, analyze, personalize, and improve the Services.

B. Payment Providers

Information may be disclosed to:

  • Shopify Payments.

  • PayPal.

  • Card networks.

  • Banks.

  • Payment processors.

  • Fraud-prevention providers.

  • Chargeback-management providers.

C. Shipping, Fulfillment, and Logistics Providers

We may disclose information to:

  • UPS.

  • FedEx.

  • USPS.

  • Freight carriers.

  • Warehouses.

  • Distributors.

  • Manufacturers.

  • Suppliers.

  • Customs brokers.

  • Insurers.

  • Package-protection providers.

  • Return-service providers.

D. Technology and Business Service Providers

Information may be disclosed to providers supporting:

  • Website hosting.

  • Information technology.

  • Cloud storage.

  • Email.

  • Customer service.

  • Accounting.

  • Analytics.

  • Fraud prevention.

  • Cybersecurity.

  • Product feeds.

  • Inventory.

  • Business administration.

E. Marketing and Advertising Partners

Subject to applicable law and your privacy choices, we may disclose information to:

  • Advertising platforms.

  • Social-media platforms.

  • Analytics providers.

  • Affiliate platforms.

  • Email and marketing providers.

  • Shopify advertising and enhanced-service providers.

F. Professional Advisers

We may disclose information to:

  • Attorneys.

  • Accountants.

  • Auditors.

  • Insurers.

  • Financial advisers.

  • Consultants.

  • Collection professionals.

G. Government and Legal Recipients

We may disclose information:

  • To comply with law.

  • To respond to valid legal process.

  • To cooperate with law enforcement.

  • To protect public safety.

  • To investigate fraud or theft.

  • To enforce agreements.

  • To establish or defend legal claims.

  • To protect the rights of Iron Vault Industries, customers, or others.

H. Business Transactions

Information may be disclosed in connection with:

  • A merger.

  • Acquisition.

  • Financing.

  • Reorganization.

  • Sale of assets.

  • Transfer of ownership.

  • Bankruptcy.

  • Due diligence.

  • A similar business transaction.

A recipient will remain subject to applicable privacy obligations.

I. At Your Request or With Your Consent

We may disclose information when:

  • You direct us to do so.

  • You authorize a third party.

  • You use a social-media or third-party login feature.

  • You ask us to ship to another person.

  • You consent to another disclosed use.

13. SERVICE PROVIDERS AND PROCESSORS

Service providers may process personal information only as permitted by their agreements, instructions, independent legal obligations, and privacy notices.

We seek to use reputable providers, but each provider may maintain its own:

  • Security procedures.

  • Data-retention practices.

  • International transfer mechanisms.

  • Privacy policies.

  • Legal obligations.

We are not responsible for the independent privacy practices of a third party acting outside the services it provides to us.

14. THIRD-PARTY WEBSITES AND SERVICES

The Services may contain links to:

  • Manufacturer websites.

  • Carrier websites.

  • Payment services.

  • Social-media platforms.

  • Product-information resources.

  • Other third-party websites or services.

Iron Vault Industries does not control the privacy, security, accuracy, or content of independent third-party services.

Review the third party’s privacy policy before submitting information.

Information posted in public reviews, social-media comments, forums, or other public locations may be visible and used by others.

15. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention depends on factors including:

  • Whether you maintain an account.

  • Whether an order remains active.

  • Customer-service needs.

  • Return and warranty periods.

  • Fraud prevention.

  • Chargeback periods.

  • Tax, accounting, and legal obligations.

  • Contract enforcement.

  • Dispute resolution.

  • Litigation holds.

  • Product-safety obligations.

  • Business-record requirements.

  • The sensitivity of the information.

  • The risks associated with continued retention.

We may retain transaction and order information after an account is closed when necessary for legal, accounting, fraud-prevention, warranty, tax, or dispute-resolution purposes.

When personal information is no longer reasonably necessary, we may:

  • Delete it.

  • Destroy it.

  • Aggregate it.

  • Deidentify it.

  • Restrict its use.

  • Retain it where required by law.

Backup copies may remain for a limited period until overwritten or deleted through ordinary system processes.

16. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures may include:

  • Secure Shopify hosting.

  • Access controls.

  • Authentication controls.

  • Payment-provider security.

  • Encryption where appropriate.

  • Fraud detection.

  • Account monitoring.

  • Restricted employee or contractor access.

  • Secure communications with service providers.

  • Record-retention controls.

No website, database, network, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for:

  • Protecting your account password.

  • Using a secure device.

  • Avoiding password reuse.

  • Signing out of shared devices.

  • Protecting your email account.

  • Promptly notifying us of suspected unauthorized activity.

Email and ordinary internet communications may not be encrypted. Do not send unnecessary sensitive or confidential information by unsecured email.

17. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a security incident affecting personal information, we may:

  • Investigate the incident.

  • Take steps to contain it.

  • Work with Shopify or other providers.

  • Notify affected persons.

  • Notify regulators or law enforcement.

  • Take other actions required by applicable law.

The timing and content of any notification will be determined by the facts and applicable legal requirements.

18. CHILDREN’S PRIVACY

The Services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13 without legally sufficient parental consent.

Individuals who are not legally able to enter into a purchase agreement should use the Services only with the involvement of a parent or legal guardian.

If you believe a child provided personal information to us improperly, contact:

support@ironvaultindustries.com

Use the subject line:

Child Privacy Request

We may request information reasonably necessary to verify the request before deleting or restricting information.

We do not knowingly sell or share personal information of individuals under 16 for targeted advertising.

19. YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable exceptions, you may have rights concerning personal information.

These rights may include:

A. Right to Know or Access

You may request information about:

  • The personal information we maintain.

  • Categories of personal information collected.

  • Sources of personal information.

  • Purposes for processing.

  • Categories of recipients.

  • Specific information associated with you.

B. Right to Correction

You may request correction of inaccurate personal information.

C. Right to Deletion

You may request deletion of personal information, subject to exceptions such as:

  • Completing transactions.

  • Providing requested products or services.

  • Maintaining warranties.

  • Detecting fraud.

  • Protecting security.

  • Complying with law.

  • Maintaining tax and accounting records.

  • Resolving disputes.

  • Exercising or defending legal claims.

D. Right to Portability

You may request a portable copy of certain personal information in a reasonably usable format.

E. Right to Opt Out

Depending on applicable law, you may have the right to opt out of:

  • Sale of personal information.

  • Sharing for cross-context behavioral advertising.

  • Targeted advertising.

  • Certain profiling producing legal or similarly significant effects.

F. Right to Limit Certain Sensitive Information Uses

Where applicable, you may request limits on certain uses or disclosures of sensitive personal information.

G. Right to Object or Restrict Processing

Residents of the European Economic Area, United Kingdom, Switzerland, and certain other jurisdictions may have the right to object to or restrict particular processing.

H. Right to Withdraw Consent

When processing is based on consent, you may withdraw that consent.

Withdrawal does not affect processing lawfully completed before consent was withdrawn.

I. Right to Appeal

Where provided by law, you may appeal a decision denying a privacy request.

Send an appeal to:

support@ironvaultindustries.com

Use the subject line:

Privacy Request Appeal

Explain why you believe the decision should be reconsidered.

J. Right Not to Be Discriminated Against

We will not unlawfully discriminate against you for exercising a privacy right.

Exercising a right may affect features that depend on the information involved. For example, deleting an account may prevent access to account history.

20. HOW TO SUBMIT A PRIVACY REQUEST

You may submit a request through:

Email: support@ironvaultindustries.com

Mail:
Iron Vault Industries
300 SW 143rd St
Newberry, Florida 32669
United States

Use the subject line:

Privacy Request

Include:

  • Your full name.

  • Email address associated with your account or order.

  • Mailing address, when relevant.

  • Order number, when relevant.

  • The right you wish to exercise.

  • The information or transaction involved.

  • Your preferred response method.

You may also use privacy tools, request forms, or privacy-choice links made available through our website or Shopify.

21. IDENTITY VERIFICATION

We must reasonably verify that a request relates to the correct person.

Verification may involve:

  • Confirming an email address.

  • Confirming account access.

  • Confirming an order number.

  • Confirming billing or shipping information.

  • Requesting a signed declaration.

  • Requesting limited additional information.

We will request only information reasonably necessary for verification.

We may deny or limit a request when:

  • Identity cannot reasonably be verified.

  • The request is fraudulent.

  • The request is excessive or manifestly unfounded.

  • An exception applies.

  • The requested disclosure would adversely affect another person’s rights.

  • Compliance would violate law.

We will explain a denial when required by applicable law.

22. AUTHORIZED AGENTS

Where permitted by law, you may authorize another person to submit a privacy request on your behalf.

We may require:

  • Written proof of authorization.

  • The agent’s identification.

  • Direct verification of your identity.

  • Confirmation that you authorized the request.

A valid power of attorney may be accepted where applicable.

23. MARKETING COMMUNICATIONS

You may unsubscribe from promotional emails by selecting the unsubscribe link contained in the email.

You may withdraw consent to promotional text messages by following the instructions in the message, such as replying STOP, where applicable.

Even after opting out of promotional communications, we may still send non-promotional communications concerning:

  • Orders.

  • Payments.

  • Shipping.

  • Returns.

  • Refunds.

  • Account security.

  • Legal notices.

  • Customer-service matters.

Marketing opt-out requests may require a reasonable period to process.

24. INTERNATIONAL DATA TRANSFERS

Iron Vault Industries is based in the United States.

Shopify and other service providers may process, transfer, or store personal information in the United States, Canada, and other countries.

Privacy laws in those countries may differ from the laws where you live.

Where required, we and our providers may rely on legally recognized transfer mechanisms, including:

  • Adequacy decisions.

  • Standard Contractual Clauses.

  • United Kingdom transfer agreements or addenda.

  • Contractual protections.

  • Other legally recognized safeguards.

Shopify’s privacy materials provide additional information regarding its international processing and transfer practices.

25. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND

When applicable, we process personal information under one or more lawful bases, including:

  • Performance of a contract.

  • Steps requested before entering a contract.

  • Compliance with legal obligations.

  • Legitimate business interests.

  • Protection of legal rights.

  • Consent.

Our legitimate interests may include:

  • Operating the store.

  • Fulfilling orders.

  • Preventing fraud.

  • Securing the Services.

  • Improving services.

  • Communicating with customers.

  • Conducting appropriate marketing.

  • Establishing or defending legal claims.

You may have the right to lodge a complaint with the data-protection authority where you live or work.

We encourage you to contact us first so that we may attempt to address the concern.

26. STATE-SPECIFIC UNITED STATES PRIVACY RIGHTS

Residents of certain United States jurisdictions may have additional rights concerning:

  • Access.

  • Correction.

  • Deletion.

  • Portability.

  • Targeted advertising.

  • Sale or sharing.

  • Profiling.

  • Sensitive personal information.

  • Authorized agents.

  • Appeals.

These rights apply only when the relevant law applies to Iron Vault Industries and the particular information or processing activity.

Nothing in this Privacy Policy grants a right that does not otherwise apply under law, but we may choose to honor reasonable requests voluntarily.

27. COMPLAINTS

Questions or complaints about our privacy practices may be submitted to:

support@ironvaultindustries.com

Use the subject line:

Privacy Complaint

Include enough information for us to understand and investigate the matter.

Depending on your location, you may also have the right to complain to:

  • A state attorney general.

  • A consumer-protection authority.

  • A national or regional data-protection authority.

  • Another legally authorized regulator.

28. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in:

  • Our business.

  • Our Services.

  • Shopify features.

  • Service providers.

  • Technology.

  • Privacy practices.

  • Legal requirements.

  • Regulatory guidance.

When we update the policy, we will revise the Last Updated date.

We may provide additional notice when required by law or when a change materially affects how personal information is used.

The version posted on the website is the current version.

29. CONTACT US

For privacy questions, requests, appeals, or complaints, contact:

Iron Vault Industries
300 SW 143rd St
Newberry, Florida 32669
United States

Email: support@ironvaultindustries.com

Please use one of the following subject lines:

  • Privacy Request

  • Privacy Request Appeal

  • Privacy Complaint

  • Child Privacy Request

Iron Vault Industries does not currently publish a customer-service telephone number for privacy requests. Email or written mail should be used so that requests can be documented, verified, and answered securely.